Terms of Sale
Terms & Conditions of Sale

Our products are available to responsible adults over the age of 18 years, for use in either professional or hobby lock openings and like with all other locksmiths’ tools please ensure you have the lock owner’s permission before attempting to open any lock.

Bumpkeys4u cannot accept responsibility for loss or damage to any property caused by use of our tools, completing a purchase means you understand and agree to this.

We try to use steel blanks wherever possible but occasionally some bump keys can only be cut on brass blanks as there is no steel alternative. All bump key codes are shown as a JMA blank for reference only and the bump key you receive may be cut on an alternative manufacturer’s key blank.

We strongly recommend that all Bump keys purchased should be copied so as to keep the original one intact in case you damage or break it whilst using it.

“Key Sets” – these may either include original keys or copies depending on availability.

Unfortunately refunds cannot be given on any Bump Keys, Master Keys or Key Sets due to possible duplications once received. This does not affect your statutory rights.

On all other products if you are unsatisfied we will exchange or refund within 30 days of purchase as long as they are in new condition. Please do not return any item without contacting us first. Customers are liable for the return shipping cost of any returned item.

We reserve the right to cancel orders without notice.

Our online store displays the price in UK Pounds Sterling (GBP)

UK Delivery Information

We aim to dispatch all orders within 3 working days. Larger orders may take a little longer. We will keep you regularly updated with your order status.

Orders under £50.00 (excl. VAT) will be sent via Royal Mail Second Class Recorded.

On all orders over £50.00 (excl. VAT) will be sent via Royal Mail Special Delivery.

International Orders & Shipping

We ship international orders Monday to Friday. Some countries impose a Customs Fee charge when the package is picked up from the post office, or when it is delivered – unfortunately, we cannot be responsible for these fees – check on the internet for any potential fees that might be incurred.

Overseas customers who have a VAT number, please get in touch to claim VAT refund.