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Terms & Conditions of Sale of Products

Our products are available to responsible adults over the age of 18 years, for use in either professional or hobby lock openings and like with all other locksmiths’ tools please ensure you have the lock owner’s permission before attempting to open any lock.

Bumpkeys4u cannot accept responsibility for loss or damage to any property caused by use of our tools, completing a purchase means you understand and agree to this.

We try to use steel blanks wherever possible but occasionally some bump keys can only be cut on brass blanks as there is no steel alternative. All bump key codes are shown as a JMA blank for reference only and the bump key you receive may be cut on an alternative manufacturer’s key blank.

We strongly recommend that all Bump keys purchased should be copied so as to keep the original one intact in case you damage or break it whilst using it.

“Key Sets” – these may either include original keys or copies depending on availability.

Unfortunately refunds cannot be given on any Bump Keys, Master Keys or Key Sets due to possible duplications once received. This does not affect your statutory rights.

On all other products if you are unsatisfied we will exchange or refund within 30 days of purchase as long as they are in new condition. Please do not return any item without contacting us first. Customers are liable for the return shipping cost of any returned item.

We reserve the right to cancel orders without notice.

Our online store displays the price in UK Pounds Sterling (GBP)

UK Delivery Information

We aim to dispatch all orders within 3 working days. Larger orders may take a little longer. We will keep you regularly updated with your order status.

All orders under £100.00 (excl. VAT) will be sent via Royal Mail Tracked Delivery.

All orders over £100.00 (excl. VAT) will be sent via Royal Mail Special Delivery.

International Orders & Shipping

We ship international orders Monday to Friday. Some countries impose a Customs Fee charge when the package is picked up from the post office, or when it is delivered – unfortunately, we cannot be responsible for these fees – check on the internet for any potential fees that might be incurred.

Overseas customers who have a VAT number, please get in touch to claim VAT refund.

Training Course Booking Terms & Conditions & Cancellation Policy

Effective from 1st December 2021.

Please read these terms and conditions carefully before booking any training courses from our website ( You should understand that by booking any of our courses, you agree to be bound by these terms and conditions.

Information about us

Training courses are supplied by the Anglia Locksmiths (we, us, our). Our registered office is at 13 Church Street, Wisbech, Cambridgeshire, PE13 1BL.

All enquiries should be directed in the first instance to our support team: 01945 583530

Course Fees

Prices quoted are exclusive of VAT which will be added at the applicable rate. Payment is required in full at the time of booking. Bookings will only be accepted when booked through our website. All payments must be made in pounds sterling.

Course cancellations fees as follows, includes bad weather travel disruption:

You may cancel a course booking at any time. To cancel a course, you must inform us in writing.

More than 1 months notice – refunded full amount less administration fee of £15 per person.
Between 3-4 weeks notice of course date – 70% refund is given.
Between 2-3 weeks notice of course date – 50% refund is given.
Less than 2 weeks notice of course date – a refund is not available.

No refund will be given in the case of individuals who fail to attend without prior notice.

Our Refunds Policy

If we cancel a training course before the course begins you will be eligible for a full refund of the Course Fee.

We will usually refund any money we receive from you within 30 days of receiving your cancellation request providing it is in accordance with the provisions for refund eligibility described above. The refund will be made using the same method you originally used to make your booking.

Our Liability

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to a refund of the Course Fee that you paid us.

Our liability shall not extend to loss of income, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, or any indirect or consequential loss, damage or expense.

This clause does not limit in any way our liability resulting from any fraud or misrepresentation, or for death or personal injury caused by our negligence.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.


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